Privacy Policy

Last Modified: January 11, 2022

Effective Date: January 11, 2022

Welcome to the Pivotal Retention, LLC privacy policy. This policy acts as a guideline and ruleset for how we use personal data collected on the Internet site located at (herein referred to as “Site”). Please read the entire privacy policy to gain a full understanding of how we use personal data.

I. EU Residents

A. Personal Data We Collect

Personal data is information that can be used to identify you such as your name, IP address, and email address. As a business, we collect personal data from you in a number of ways including:

(1.) Opt-In to Any Email Newsletter: Your email address

(2.) Account creation: Your email address, name, and phone number

(3.) Transaction: Your name, email address, billing information, and payment source

B. Purpose of Processing Your Personal Data

(1.) Opt-In to Any Email Newsletter: To deliver site information, updates, announcements, and new content.

(2.) Account creation: To deliver account updates, notices, and information, and to coordinate contact by other users

(3.) Transaction: To process a purchase you make with us, or with our users, or to deliver payments from an item you are selling on the Site.

C. Legal Basis for Collecting and Processing Personal Data and Information

In all cases listed below where consent forms the legal basis for collecting information, you may withdraw your consent at any time by contacting Zackery Smith at, or through the “unsubscribe” page link included in each email message.

(1.) Opt-In to Email Newsletter: We will ask for your consent first

(2.) Account creation: We have an allowed legitimate interest in notifying you of events related directly to your account and need to use your data to do so. We will not use the data for other purposes

(3.) Transaction: We will collect your information as part of a legal contractual transaction

“Legitimate interests” for processing your personal information exist where you submit the information with an expectation that it will be processed and there is no undue impact on you. If you disagree or have questions, please contact Zackery Smith at and we will cease the processing of your data under this legal basis.

D. Parties with Access to the Data We Collect

We process and access to the data we collect from you. However, we may use third parties to assist us with processing your personal data including the following categories of recipients:

Financial transaction processors (processing your payments)

Customer service communication platform

Contest and survey platform

Email communication manager

Marketing funnel providers

Website management services

Website design and programming services

Tyrn users as directed by you (fulfilling requested services)

These third parties have signed contract with us in which they are prohibited from utilizing, sharing or retaining your personal data for any purpose other than we dictate.

E. Cookies and Similar Technologies

This site uses cookies and similar technologies to track particular aspects of you and other people who visit us. This tracking is done to provide us with information on how people move about the Site, what is of interest to them and what is not, how our marketing is performing, and incidental items such as what percentage of users access the site from a personal computer versus a mobile phone. You may block most cookies by adjusting your browser settings as well as responding to the cookie consent notice that appears when you visit the Site. To learn more about this technology, please visit our Cookie Policy. Pivotal Retention, LLC’s complete, current cookie policy can be found through the “Cookie Policy” link in the footer of this page, or by visiting

F. Length of Time Data Is Kept

We keep your personal data for different periods of time depending on the reason it was gathered in the first place.

(1.) Opt-In to Email Newsletter: 24 months from opt-out of emails

(2.) Account creation: 36 months from the time the account is closed

(3.) Transaction: 48 months for tax audit purposes

(4.) Trip Request: 48 months for tax audit purposes

If a legal claim arises involving your data, we will store and disclose that data until the matter has resolved.

G. Your Right To Ask For Corrections, Erasure, And Export Of Your Data

You have the right to control your personal data. Specifically, you have the following rights:

The right to be informed: We are informing you now with this policy.

The right of access: We’ll provide you with the data we have about you.

The right to rectification: Request we fix incorrect data about you.

The right to erasure: Request we erase certain data about you.

The right to restrict processing: Ask us to restrict certain type of processing of your personal information.

The right to data portability: Ask us to provide your personal data we have for export.

The right to object: Object to how we use your data.

Rights in relation to automated decision making and profiling: We don’t profile you, but keep in mind you have this right with other sites.

To exercise any of these rights, please contact Zackery Smith at with your request.

H. Your Right to Withdraw Consent

Although this is mentioned above, we want to emphasize that wherever we’ve asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the “unsubscribe” page link in each email message to withdraw consent and stop the mailings. Alternatively, you can contact Zackery Smith at with your request.

I. Do We Transfer Your Data to Third Countries?

No. We are located in the United States. Your data is collected and held here.

J. Privacy Concerns, Contacting Us, Complaints.

You can contact Zackery Smith at with any questions or requests you have about these policies or your personal data. If, after contacting us, you feel a privacy issue has not be resolved, you have the right to file a complaint with a Supervisory Authority such as the Data Protection Commissioner of Ireland.

Data Controller

Representative: Zackery Smith

Pivotal Retention, LLC

6509 Dry Fork Cir.

Frederick, CO 80516

You can also send correspondence by traditional mail to Pivotal Retention, LLC, 6509 Dry Fork Cir. Frederick, CO 80516.

II. Residents of California

A. Do Not Track Signals.

Pursuant to the California Online Privacy Protection Act, we hereby disclose that we do not currently honor “do not track” signals issued by browsers or other third-party sources.

B. California Eraser Law.

If you are an individual under 18 and have provided personal information or content to us in some manner, you have the right to request the deletion of that information pursuant to the “California Eraser Law.” Contact us to make such a request at

III. All Site Users

A. Privacy Policy Modifications and Updates.

We may update and modify this Privacy Policy at any time. In doing so, we will post a notice on the site 30 days before the change goes into effect and forward an email message to you should we have an email address for you.

B. Legal Disclosures of Personal Information.

We may process, store, and disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on us, (2) protect and defend our rights or property or (3) act under exigent circumstances to protect the safety of the public or users of the site.

C. DMCA Disclosures

We comply with the Digital Millennium Copyright Act of 1998. As part of the compliance process, we may be required to disclose whatever information we have for you to a copyright holder who has submitted a complaint to us.

D. Public Comments.

You may leave comments on forum posts, place titles and descriptions on images, and post images. Please remember that any information you provide is not private. The information can be viewed by anyone online including family, friends, the media, investigators, and potential employers conducting background checks.

E. Third Party Websites.

We link to other sites, but please keep in mind that we do not control the privacy policies of those sites. Make sure to review the policies of any such sites before providing your personal information.

F. Sale of Business

Should we sell this site or our business, your personal information will be an asset transferred to the new owner.

If you have any questions about this Privacy Policy, please contact us at